Support

How can we help?

Answers to common questions, and a person on the other end of every email.

Write to usQuestions, bugs, ideas: a person reads every message.
hello@ovenbird.app

The quickest way from the app: Settings → Help & feedback → Send feedback. It fills in your Ovenbird and iOS versions, which helps us find the problem faster. Nothing else from your library is included unless you add it.

Reporting a problem

Common questions

My recipes aren’t on my other device.

Sync needs Ovenbird Pro and iCloud. Check that both devices are signed in to the same Apple Account with iCloud on, and that Settings → iCloud in Ovenbird shows “Syncing”. A change to the sync setting applies the next time Ovenbird opens.

How do I move my recipes from Paprika or Mela?

Export your recipes from Paprika or Mela as a file, then open that file with Ovenbird (from the Files app, or the share button). Photos, categories, ratings, favorites and notes come along.

How do I get Pro back on a new device?

Settings → Restore purchase, signed in to the same Apple Account.

Cook mode’s voice sounds robotic.

Ovenbird uses the most natural voice installed on your device. Open the Settings app, search for “Voices”, choose English and download one marked Premium or Enhanced. Ovenbird switches to it on its own, and Ovenbird’s Settings → Cook mode can preview and pick one.

Listening doesn’t start.

The first time, your device downloads speech recognition, which can take a minute. Allow the microphone when asked, or turn it on in the Settings app → Ovenbird.

Timers don’t ring with the sound off.

Allow Ovenbird’s alarms when it asks (or in the Settings app → Ovenbird). Then timers ring like the Clock app’s, even on silent.

Ovenbird isn’t on my Apple Watch.

Open the Watch app on your iPhone and install Ovenbird under Available Apps. Then start cook mode on your iPhone, or open Ovenbird on the watch.

Which devices does Ovenbird work on?

Some features say they need Apple Intelligence.

Sorting scans into ingredients and steps, writing new recipes and a few other touches use Apple Intelligence, which needs an iPhone 15 Pro or later, or an iPad with M1 or later or the iPad mini with A17 Pro, with Apple Intelligence turned on in the Settings app. Without it those features work more simply (you sort a scan’s lines yourself, for one), and everything else is the same.

I don’t see my step in the Dynamic Island.

The Dynamic Island is on newer iPhones only; every iPhone shows the step and timers on the Lock Screen. iOS also hides an app’s own Live Activity while that app is open: lock the phone or switch apps to see it.

How do I share recipes with my household?

With Ovenbird Pro and iCloud on: Settings → Household → Share with your household, then Invite someone, and send the invitation in Messages or Mail. A big library takes a minute or two to get ready the first time; Ovenbird shows what it’s doing. Up to six people can be in a household, and the people you invite don’t need Pro.

Someone I invited can’t join.

They need Ovenbird and an Apple Account with iCloud turned on. Ask them to tap the invitation on the device where Ovenbird is installed. If it still doesn’t work, open Settings → Household → Sharing status on your device, tap Copy report and send it to us.

How do I send a recipe to a friend?

Open the recipe, tap ••• → Send recipe, and choose Mail, Messages or anywhere else. They get the recipe to read, and if they have Ovenbird, a file that adds it to their library. Print and Save as PDF are there too.

How do I export everything?

Settings → Library → Export all recipes: a recipe file Paprika, Mela and Ovenbird can import, or a spreadsheet with photos.

Ideas and feedback

Ovenbird is made by an independent developer, and what people ask for shapes what comes next. Send ideas the same way: from Settings, or to hello@ovenbird.app. And if Ovenbird is useful to you, a rating on the App Store helps more than you’d think.